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SHIPPING TIME

Shipping time depends on your country of residence, it ranges from 10-21 days. For your specific country you can view the timeframe at checkout.

RETURN POLICY

Shopping for your home should be fun, so don't be afraid to mix things up! If an item isn't the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.

There is a 5% cancellation fee to cover transaction processing costs that are not refunded to us by Shoify if we process a cancellation.

You can choose between a refund in store credit or a refund to your original payment method.

ONWEEKENDS does not cover the cost for return shipping. As soon as you receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.

Please contact us using the contact form to initiate a return.

DAMAGED OR DEFECTED ITEMS

We know how frustrating this situation can be. We will issue you a brand new item once we confirm the item was defective. If the item is to be returned, shipping costs are to be covered by us.

We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.

We apologize for your less than perfect experience.

RETURN SHIPPING GUIDELINES

Our returns team will be able to provide you with the closest location for you to ship the return. We will process your return within 2 business days of us receiving the product. 

If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your return is processed as soon as possible! We do not cover costs for return shipping.

Return timeframes depend on how soon you are able to ship the products and when we receive them.

HOW CAN I CANCEL MY ORDER

As long as your product has not been submitted for fulfillment by us, we can cancel the order. There is a 5% cancellation fee to cover transaction processing costs. These charges are not refunded to us by Shopify if we process a cancellation.

We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.

If your order has been shipped, then you must follow our return policy in order to get refund once you receive your product. Our customer service team is on standby to help you out!

OTHER INQUIRIES

If you have any further questions or concerns that we haven't highlighted, please do not hesitate to contact us at onweekendsstore@gmail.com - we're here to help!